Policies
Privacy, terms and delivery information for orders placed with Abigail Studio.
Privacy Policy
We collect only the information required to process and deliver your order — name, contact details and address. Your data is never sold. We use it solely to communicate about your order and provide customer support via WhatsApp, phone or email.
Terms & Conditions
All prices are quoted in South African Rand (ZAR). Product availability, iPhone condition, delivery charges and final pricing are confirmed by Abigail Studio before any payment is accepted. Placing an order does not guarantee acceptance — every order is personally reviewed.
Delivery & Returns Policy
Delivery: We deliver nationwide via reputable couriers. Delivery timeframes and charges vary by area and are quoted per order on WhatsApp.
Cash on Delivery: Available in approved areas only.
Returns: For hygiene reasons, hair products cannot be returned once opened. Faulty or incorrect items are resolved case by case. iPhones follow standard South African consumer protection guidelines.
